Free shipping on orders over $100
Free shipping on orders over $100
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Store Policies

Shipping Policy

We use UPS for orders within the United States and UPS Worldwide for international orders, and only charge estimated shipping costs.

 

Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.  Return shipping will be your responsibility unless the item was defective/damaged.

Please note the following exceptions to our return and exchange policy:

  • Sale items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

  • Send an email to contactus@feeltherain.com
  • Include your order number (from confirmation email)
  • List items you wish to return or exchange along with the reason for the return or exchange
  • For returns (if the item was defective/damaged), specify if you would like store credit or a refund to your original source of payment

We will then get back to you with the next steps to process your return or exchange.  As always, feel free to send an email to contactus@feeltherain.com with any other questions.

 

Privacy Policy

Your information belongs to you

  • We carefully analyze what types of information we need, and we try to limit the information we collect to only what we really need.

We protect your information from others

  • If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.

 

Privacy Policy

Our privacy policy is available at this link.